SupportSTAR Helpdesk Solutions


The fundamental concept behind any helpdesk software is managibility of users and their ticket requests, which are often email-based. Our hosted SupportSTAR software helps:

  • Manage email/tickets of your support customer database
  • Provide a repository in the form of a knowledge base of frequently asked questions and answers
  • Users provide feedback and voting on ticket response, as well as suggestions for improvement
  • Provide "Live Chat" allowing for real time support between agents for issues
  • Provide Files and News allowing more ways to publish content on your database
  • Facebook and Twitter integration to allow simplicity in accessing the helpdesk database. 
For more information, please contact us.