Privacy Policy

Privacy Statement

Inter-Tel Japan, K.K. (hereafter “Inter-Tel”) collects basic client information to optimize your support experience. We respect your privacy, and we assure you that we will maintain and use this information responsibly.

Browser Data Collection

For each visitor to, as well as any sites operated by our subsidiaries and related companies, Inter-Tel gathers navigational information about where you go on our websites. This information allows us to see which areas are most visited. This helps us improve the quality of visitors' online experiences by recognizing and delivering more of the features, services and products our visitors prefer. Additional non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected which will provide information regarding your use of our website (such as the time of your last visit to a page on our site).

Our server does not automatically recognize any private information like your e-mail address. We do collect the e-mail address of those who communicate with us via our "Contact Us" tab. We also aggregate information on what pages visitors access, as well as user specific information on what pages visitors access or visit and information volunteered by the visitor, such as survey information and/or account registrations.

The information we collect is used for internal review and is then discarded. Information collected is used to improve the content of our web pages and to customize the content and/or layout of our page for the benefit individual visitors.

If you provide us with your email address, we may contact you for marketing purposes. If at any time you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive email from our company. Every marketing email we send also allows the recipient to opt-out by clicking a link at the bottom of the email.

Contacts Usage

This part of the privacy statement describes how Inter-Tel Japan, K.K. collects and uses the contact information you provide by granting the contacts access permission in the SoftCloud Plus Android and iOS applications.

It also describes the choices available to you regarding our use of your information and how you can access and update this information.

We access the following personal information from your address book:

• Contacts' names

• Contacts' email

• Contacts' telephones

• Contacts' organization

• Contacts' postal address

• Contacts' birthday

• Contacts' gender

We use this information to:

• Populate your Contacts data in the app.

• To import your favorite contacts into the QuickDial list, if you also enable the "Busy Lamp Field" feature on a contact, the favorite contact's number (URI) will be included in your SIP traffic, but will not be stored anywhere.

We will only use your Contacts information for the specific reason for which it was provided to us.

You can execute your right to erase the collected contact data by uninstalling the SoftCloud Plus application at any time.

For any questions regarding contact information usage in the SoftCloud Plus application, please contact Support by sending an email to

Terms of Use Statement

You understand and agree that Inter-Tel as well as any sites operated by our subsidiaries and related companies (including but not limited to Inter-Tel Japan, K.K.) shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

For more information, please contact us.